Building a Culture of Accountability: How Great Managers Get Things Done Through People

Duration: 60 minutes

Great supervisors have a unique talent for tapping into an employee’s sense of personal accountability. However, getting employees to “own” tasks and goals isn’t a skill supervisors acquired accidentally. At some point in their careers, great supervisors recognize the power of personal accountability, and learn how to use it. This webinar delivers a step-by-step process for learning what it takes to truly build a culture of accountability in your organization. (more details below)

* Approved for 1.0 recertification credit hour through HRCI & SHRM.


WHY ATTEND

Why are some supervisors better than others at achieving goals? They all have the same motivational tools at their disposal: They can give employees raises, promotions and nonmonetary rewards when deserved. They can all use the performance review process to provide positive feedback and fire people up. But why do the best managers dramatically outperform the rest? What’s their secret?

Two words – personal accountability.

In this program, leadership communications expert Valerie Grubb will lay out six steps successful managers and supervisors can use instill personal accountability in their direct reports.

LEARNING OBJECTIVES

In this webinar you will learn:

  • The 6 steps to building greater accountability:
    • Goals—an approach to goal setting that will motivate your employees to achieve greater results
    • Engaging—including “re-recruiting” your current employees
    • Empowering—the key step in stopping the blame game
    • Managing— what managers must do to develop accountability and how micromanaging can be detrimental to the effort
    • Feedback—A specific method of providing feedback for greater accountability
    • Reward — How to recognize and reward accountability growth
  • How to benchmark accountability at your company, starting today
  • How a formal mentoring program can help resolve accountability issues
  • How to hire for accountability

          ABOUT THE SPEAKER

          Valerie Grubb previously served as the Vice President of Strategic Operations & Initiatives at NBC Universal. In this capacity, she oversaw business development opportunities within the Media Distribution Services group, including the sale of several NBC properties. In addition, Valerie oversaw quality initiatives in preparation for the 2008 Olympics in Beijing, China. Valerie was promoted to this position after NBCU purchased Oxygen Media where she served as the Vice President of Operations. At Oxygen, Valerie had a wide array of responsibilities including Human Resources, Risk Management, Training, Facilities, Security, Travel and Real Estate Operations for all Oxygen offices across the United States. Valerie was directly involved in the initial formation, growth strategy and wild success of Oxygen which eventually led to the sale to NBCU. Prior to joining Oxygen in 1999, Valerie was the Vice President of Operations for Barry Diller during the inception of InterActive, Corp. While with IAC, Valerie was a significant contributor to the company’s aggressive acquisitions strategy; managing the integration of newly acquired companies in to the corporate umbrella.

          Certification

          This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

          What You Get With Each Option

          Live Recording

          Live Only

          Participation in the live upcoming webinar

          Recording

          Recording Only

          Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

          Live and Recording

          Live + Recording

          Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

          Event Package

          Event Value Pack

          Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

          What You Get With Each Option close

          Live Recording

          Live Only

          Participation in the live upcoming webinar

          Recording

          Recording Only

          Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

          Live and Recording

          Live + Recording

          Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

          Event Package

          Event Value Pack

          Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

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