
Live Only
Participation in the live upcoming webinar
Let’s face it, some employee conversations are so uncomfortable that it’s only natural to want to avoid them. It could be anything from “Your performance is unacceptable” to “You have some personal habits that need to be addressed.” But when managers know exactly what to say, and how to say it, these discussions are more likely to happen, and more likely to result in positive change. This webinar will provide a road map for navigating even the most excruciatingly difficult employee conversations. (more details below)
* Approved for 1.0 recertification credit hour through HRCI & SHRM.
The most effective managers know that avoiding difficult employee conversations only makes things worse and can lead to low morale, poor productivity and high turnover. And when problems are ignored too long, managers risk losing their credibility as a leader.
So why is avoidance so often the go-to strategy when tough conversations must be had? Because most managers have never been shown how to get them done. They don’t have a plan.
Fortunately, conducting difficult conversations is a leadership skill like any other—it can be learned, and it can be mastered.
In this fast-paced and information-packed webinar, communication and leadership expert Pamela Jett will walk you through exactly how to handle even the most brutally awkward conversations.
This webinar will show new and experienced managers alike how to:
With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. Pamela works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.
This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM). | ![]() |
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.