Surviving and Thriving as a New Supervisor

The transition from staff to supervisor can be daunting. Join communication expert Pamela Jett as she shares the critical skills required to thrive in a new leadership or supervisory role. This webinar is loaded with practical tools designed to enhance a new supervisor’s communication, delegation and time management skills. Attendees of this session will gain tools & techniques to acquire the supervisor’s mindset and project a managerial demeanor.

LEARNING OBJECTIVES

In this webinar, you will:

• Discover powerful tools to help you manage workplace friends and colleagues
• Master three techniques to make communication easier with everyone, every time
• Leverage the power of “boundary statements” to enhance productivity

• Learn how to prioritize effectively by understanding the four key types of work activities
• Unlock your peak performance with 10 time-management tools that successful people use
• Master the art of “stewardship delegation” to get things done on time and on target

• Discover what to say and do when emotions run high
• Discover the right language to use to make disciplinary conversations easier
• Learn the importance of keeping good records so that you can hold people accountable
• Master the art of open-ended questions to gain cooperation

ABOUT THE SPEAKER

Certification

This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).