Toxic Negativity: Protect Your Office from Infection

WHY ATTEND

When confronted with employees who complain, criticize, or try to stir up trouble, managers are often tempted to ignore it. But we all know that tolerating toxic negativity for too long is a recipe for disaster.

This program, featuring coaching expert Marie McIntyre, will equip managers and HR professionals with the tools they need to identify and address toxic negativity—and ensure a positive and productive work environment.

LEARNING OBJECTIVES

By attending this session, you’ll learn:

• Six signs that your office may be infected with negativity
  
• The hidden costs of a chronic negativity problem
  
• Diagnosing the cause: what makes some people so negative?
  
• Employees from the dark side: whiners, complainers, critics, & pessimists
  
• Active troublemakers: tattletales, gossips, bullies, & rabble-rousers
  
• Seven effective weapons in the war against negativity
  
• How you may actually be rewarding your employees’ negative behavior
  
• The five-step Behavioral Coaching process that really makes an impact
  
• How to re-engage resentful employees by flipping their “motivational switch”
  
• Using the Team Turnaround process to “disinfect” an entire group
  
• Termination: when removing the cause is the only cure
  
• Recognizing systemic problems: thirteen signs of a toxic workplace
  
• Strategies for saving your sanity in a toxic organization

ABOUT THE SPEAKER

Marie McIntyre operates a career coaching business in Atlanta, GA, and the website www.yourofficecoach.com.

She is the author of two books - Secrets to Winning at Office Politics and The Management Team Handbook – and writes a career advice column, Your Office Coach, which appears in newspapers nationwide. She is also a regular contributor to CNBC online.

Marie's advice has been quoted in Fortune, the New York Times, the Wall Street Journal, Forbes and many other publications. As a consultant, Marie has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC.