
Live Only
Participation in the live upcoming webinar
Telling employees their behavior or performance is unacceptable isn’t something most managers look forward to. That’s why avoidance is the go-to strategy for so many inexperienced or struggling leaders. But successful managers know that performance and discipline problems must be dealt promptly and decisively. This program offers a proven plan to tackle those difficult conversations in a way that results in positive behavior change. (more details below)
* Approved for 1.0 recertification credit hour through HRCI & SHRM.
Most managers aren’t born with the natural ability to comfortably confront employees when behavior or performance is poor. They need specific tools, a conversation roadmap and carefully considered scripts to help navigate these tough conversations.
That’s exactly what you’ll get in this fast-paced session for managers of every level. Whether you’re a C-level executive critiquing the performance of senior management or a first-time supervisor in charge of former peers’ performance, this practical webinar will arm you with a blueprint to tackle performance issues head-on.
The session is structured around real-world case studies where communications expert Pamela Jett blends her humor and intellect to explain exactly what the manager should say in each scenario. Attending this session will ease some of the stress of initiating discipline conversations. And the tools you’ll gain in this program can be put to work immediately after the session.
In this webinar, you will learn how to:
With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. Pamela works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.
This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM). | ![]() |
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.