Influencing Others: How to Get Results When You Don’t Have Direct Authority

WHY ATTEND

In this webinar, workplace communication expert Valerie Grubb will introduce a powerful model for influencing others called the “4 I’s”: Inform, Involve, Invite and Ignite. She’ll offer a blueprint for mobilizing your co-workers and encouraging them to rally around any project that you lead.

LEARNING OBJECTIVES

During this highly interactive webinar, you will learn how to:

• Effectively communicate the “why” of the project
• Inspire others to share your vision
• Recognize resistance to change – and overcome it
• Adapt your communication style to the person you’re influencing
• Invest in relationships with others and get a return on that investment
• Upgrade your active listening skills and body language
• Go beyond logic and appeal to emotions
• Use “constructive persuasion” to change viewpoints

ABOUT THE SPEAKER

Valerie Grubb has served as the Vice President of Strategic Operations & Initiatives at NBC Universal as well as overseeing preparations for the 2008 Olympics in Beijing, China. She has also been a featured speaker for the Society of Human Resource Management’s Annual Conference, RIMS (Risk and Insurance Management Society, Inc.) and the National Association of Insurance Women.

Certification

This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).