9 Employee Behaviors You Can’t Ignore

To learn the nine employee behaviors that can’t be ignored – and how to stop them – please join us for this powerful webinar. In this fast-paced session, HR expert Carol Hacker will teach attendees how to deal with employee misconduct, fix it and get the results you need.

LEARNING OBJECTIVES

You will learn how to: 

• Confront problems head-on – without losing your cool – before they get out of control and become impossible to fix
• Anticipate encounters and confrontations with troublesome employees and solve potential problems before they happen
• Consider “behavior-blindness” and build a workplace culture of trust where no one loses face and the outcome is win-win
• Stop taking setbacks personally, even when employees resist change
• Deploy concrete confrontational skills and strategies for getting employees to change their behavior
• Conduct difficult conversations that avoid destroying the employee’s self-confidence and increase their willingness to change for the better

ABOUT THE SPEAKER

Carol Hacker is a celebrated speaker and author. She is also the founder and president of Hacker & Associates, a management consulting and seminar company established in January 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence.

As the author of over 400 published articles, scores of audio CDs and 14 books (including the bestseller, Hiring Top Performers - 350 Great Interview Questions for People Who Need People), Carol’s thought-provoking, skill-building seminars are guaranteed to energize you with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful business career, including a position as the Director of Human Resources for the North American Division of a European manufacturing company, and an academic background that includes a B.S. and M.S. with honors from the University of Wisconsin.

CERTIFICATION

This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).