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It would be great if managers could deliver nothing but positive feedback. But in some cases, what employees need most is candid feedback about weaknesses that endanger their job or prevent their career advancement. It’s the manager’s job to deliver that feedback as part of a well-thought-out performance improvement plan. But too many managers and supervisors shirk this critical responsibility. This program will show you how to use PIPs to salvage the employees you want to keep. (more details below)
* Approved for 1.0 recertification credit hour through HRCI & SHRM.
Why are managers so reluctant to deliver negative feedback? They're either afraid to confront workers about substandard results or they just don't understand how to do it effectively.
But without frank and specific feedback, low performers continue to deliver unacceptable results. Even worse: When top performers see that managers tolerate poor results from other team members, they get frustrated and leave.
Luckily there’s a solution. Managers can be taught how to deliver feedback that boosts performance. They simply need a blueprint for how to design, deliver and follow up on performance improvement sessions. That’s what this session delivers.
In this webinar you will learn how to:
With 30 years of human resource management experience, Carol Hacker is the former Director of Human Resources for the North American division of a European manufacturing company, Employee Relations Manager for the Miller Brewing Company and County Office Manager for the US Department of Labor. She is in her 26th year in business as President and CEO of Hacker & Associates, a management consulting and seminar company.
Carol has developed and implemented training programs for over 500,000 people in business, industry, and government throughout North America and Europe. She’s the author of over 400 published articles and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.
This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM). | ![]() |
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.