Designing and Implementing Performance Improvement Plans (PIPs) that Really Work

WHY ATTEND

Why are managers so reluctant to deliver negative feedback? They're either afraid to confront workers about substandard results or they just don't understand how to do it effectively.

But without frank and specific feedback, low performers continue to deliver unacceptable results. Even worse: When top performers see that managers tolerate poor results from other team members, they get frustrated and leave.

Luckily there’s a solution. Managers can be taught how to deliver feedback that boosts performance. They simply need a blueprint for how to design, deliver and follow up on performance improvement sessions. That’s what this session delivers.

LEARNING OBJECTIVES

In this webinar you will learn how to:

• Talk to employees candidly about unacceptable performance
• Conduct a “root-cause analysis” to reveal why performance problems exist
• Determine if YOU may be part of the problem
• Design a performance improvement plan (or PIP) that is specific, time-bound, and fact-based
• Identify and remove barriers that stand in the way of improvement
• Secure from employees a re-commitment to high performance

ABOUT THE SPEAKER

With 30 years of human resource management experience, Carol Hacker is the former Director of Human Resources for the North American division of a European manufacturing company, Employee Relations Manager for the Miller Brewing Company and County Office Manager for the US Department of Labor. She is in her 26th year in business as President and CEO of Hacker & Associates, a management consulting and seminar company.

Carol has developed and implemented training programs for over 500,000 people in business, industry, and government throughout North America and Europe. She’s the author of over 400 published articles and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.

Certification

This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).