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Participation in the live upcoming webinar
Most of your employees do their jobs without creating problems. Most, not all. Nearly every manager deals with a handful of high-maintenance employees -- your drama queens, whiners, pot-stirrers and other troublemakers who waste your time and frustrate you. You can’t ignore them and you can’t be reactive, responding haphazardly only at moments when they really tick you off. You need a plan. This idea-packed program will give you the framework you need to tackle even the most difficult personalities. (more details below)
Dealing successfully with difficult employees hinges on a simple principle: Every behavior has a goal. As a manager, if you can understand that goal, you can start correcting the behavior of a variety of challenging personalities in the workplace.
In this webinar, management expert Marie McIntyre will explain her five-step methodology, which she calls the “AMISH Formula” for behavior change: The steps are: Awareness, Motivation to Change, Identifying Problem Behaviors, Substituting New Behaviors, and Habit-forming Practice.
Her program will give you a deep understanding of the seven most challenging types of employees—and you’ll leave with a specific and detailed plan for managing and motivating each one.
The program will include:
Marie McIntyre operates a career coaching business in Atlanta, GA, and the website www.yourofficecoach.com .
She is the author of two books - Secrets to Winning at Office Politics and The Management Team Handbook – and writes a career advice column, Your Office Coach, which appears in newspapers nationwide. She is also a regular contributor to CNBC online.
Marie's advice has been quoted in Fortune, the New York Times, the Wall Street Journal, Forbes and many other publications. As a consultant, Marie has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC.
This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM). | ![]() |
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
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