Managing Emotions Under Pressure: How Managers Can Navigate a High-Stress Workplace

WHY ATTEND

During Managing Emotions Under Pressure, internationally recognized communication expert Pamela Jett will teach you specific and powerful ways to master emotional intelligence, and apply in on the job every day.

Loaded with practical communication insights for everyone across the workforce, from the front desk to the c-suite, this webinar will give you tools you can put to work immediately.

LEARNING OBJECTIVES

In this webinar, you will learn how to: 

• Recognize the impact emotions have on perceptions and communication
• Use “hemisphere switching” to gain emotional control and keep your foot out of your mouth.
• Build relationships and enhance performance with even the most difficult or stressed out people using the 5 “must know” communication techniques
• Uncover your “real” emotions and how to manage them successfully
• Learn techniques to keep a lid on your emotions when they are at the boiling point

Increase your emotional intelligence and unlock your individual and team performance. This interactive experience is designed for professionals at all levels who want to be the master of their emotions for greater success.

ABOUT THE SPEAKER

With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. Pamela works with professionals to better understand that "words matter" when we are looking to achieve results, make an impact and improve effectiveness. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007, Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.

Certification

This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).