
Live Only
Participation in the live upcoming webinar
Too many managers and supervisors practice avoidance with poor-performing or disruptive employees. When this happens, problems fester and organizations pay a huge price in terms of low morale, inconsistent performance and inferior customer service. Ultimately, the bottom line takes a hit. (more details below)
Many managers avoid their problem employees, but smart managers don’t let it happen. When they have a problem employee, they’re always thinking, “I have only two options: Today, I’m either going to develop this person, or fire him.”
In other words, they act!
This conference will give managers and supervisors a real-life guide for handling even the toughest problem employees. Participants will:
Topics include:
Amy Henderson leads Henderson Training located in Bend, Oregon and has been involved in all facets of training and development since 1991. She's worked in a wide array of industries nationwide such as high tech, banking, insurance, retail, manufacturing, construction and hospitality.
Amy is a seasoned trainer who draws on her expertise as a manager and entrepreneur. She has logged thousands of hours in the classroom, facilitating training, individual coaching, and has designed and implemented a wide range of programs.
This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM). | ![]() |
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Participation in the live upcoming webinar
Full MP4 recording of webinar, including Q&A (digital download).
Participation in the live webinar + Full MP4 Recording (digital download).
Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. (digital download)
Each purchase is for ONE computer to access the session.
A group may participate in a room together as long as only 1 computer is logged in.
If you need more than one computer to access the webinar, please call customer service at 888-479-2777.
A charge will apply for each connection.