Recognition & Reward: Overlooked Strategies That Improve Morale, Productivity and Retention

WHY ATTEND

In the battle to attract and retain top talent, organizations go to great lengths to separate themselves from the pack. They pile on the benefits, offer flexible hours, telecommuting and extra perks like ping pong tables and comfortable lounge areas.

But many are missing what employees most value: recognition. Research shows that recognition and reward is the single thing that makes employees feel valued, more engaged in their jobs and far less likely to jump ship for another job -- and yet too many organizations don’t know how to make it happen.

In this session, Valerie Grubb will lay out the most common mistakes companies make with employee recognition. She’ll give you a blueprint for creating a recognition program that’s aligned with your company goals and in sync with the needs of today’s workforce.

LEARNING OBJECTIVES

Topics to be covered include:

• Five killer mistakes companies make in recognition programs – and why they make them
• The Top 10 employee motivators and how they should form the foundation for your recognition and non-monetary reward program
• The differences between individual and team recognition – and how to address both
• Going beyond productivity and morale: how recognition can lead to higher revenue for your company
• Motivating your managers to incorporate employee recognition into their daily routine
• Strategies for getting buy-in from the C-suite to implement a new recognition program – or boost the one you already have

ABOUT THE SPEAKER

Valerie Grubb previously served as the Vice President of Strategic Operations & Initiatives at NBC Universal. In this capacity, she oversaw business development opportunities within the Media Distribution Services group, including the sale of several NBC properties. In addition, Valerie oversaw quality initiatives in preparation for the 2008 Olympics in Beijing, China. Valerie was promoted to this position after NBCU purchased Oxygen Media where she served as the Vice President of Operations. At Oxygen, Valerie had a wide array of responsibilities including Human Resources, Risk Management, Training, Facilities, Security, Travel and Real Estate Operations for all Oxygen offices across the United States. Valerie was directly involved in the initial formation, growth strategy and wild success of Oxygen which eventually led to the sale to NBCU. Prior to joining Oxygen in 1999, Valerie was the Vice President of Operations for Barry Diller during the inception of InterActive, Corp. While with IAC, Valerie was a significant contributor to the company’s aggressive acquisitions strategy; managing the integration of newly acquired companies in to the corporate umbrella.

Valerie was a featured speaker at the Society of Human Resource Management’s Annual Conference in 2007 and 2008 along with SHRM’s Leadership Conference in November 2008. She was also a featured speaker for both RIMS (Risk and Insurance Management Society, Inc.) and the National Association of Insurance Women. Valerie is a member of Women in Cable Television (WICT); serving as a Prime Access Mentor in both 2007 and 2008. Valerie is an also active member of the Dean’s Council at the Kelley School of Business at Indiana University. She sits on two other boards at IU: MBA Sports and Entertainment Academy Board and the Supply Chain and Global Management Academy.

Certification

This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).