Remote Teams: Managing Performance, Engagement & Morale

WHY ATTEND

Studies show that nearly 50% of employees telecommute at least part time -- and that number is on the rise. While this may be great for employees -- and potentially a benefit to the organization -- it’s a new paradigm that requires managers to adopt a different mindset. The traditional “be here at 9:00 on Monday and we’ll get to work” model often doesn’t apply to telecommuters. To achieve goals as efficiently as possible managers must learn to shift their focus from “when and where” to “what and how”.

Technology to the rescue … maybe. It seems like every week there’s a new tool designed to help your team collaborate, share information and be more productive. Yet 80% of people use only 20% of the team tech they already have. So how do you decide what tech you really need -- and ensure that your people make the most of it?

This 60-minute session will show you how best-in-class organizations get it done. You’ll learn practical ideas for setting clear expectations, developing performance metrics, keeping engagement high, ensuring that every employee -- onsite or remote -- feels like part of the team, and deploying the right technology to help you get it all done.

LEARNING OBJECTIVES

In this interactive and engaging hour, you’ll learn how to:

• Understand and deal with the unique challenges of managing a remote workforce
• Set expectations that people buy into
• Establish “line-of-sight” metrics that can be tracked regardless of location
• Develop communication strategies so both you and your employees get what they need
• Audit your technology needs and answer key questions such as:
• What do we do with those who don’t utilize the technology we provide
• How do I improve communication with the tools I already have
• What are the “must have” technologies for an effective system
• What else is out there that we need to know about

ABOUT THE SPEAKER

Join Wayne Turmel, co-founder of the Remote Leadership Institute  has over 20 years experience in the corporate training and professional development field, including as the Director of Faculty for Communispond, one of the world's premier communication skills training companies. His books include The Long-Distance Leader: Rules for Remarkable Remote Leadership (co-written with Kevin Eikenberry), Meet Like You Mean It - a Leader's Guide to Painless and Productive Virtual Meetings" and ASTD’s 10 Steps to Successful Virtual Presentations. His articles appear in print and online including Training and Development Magazine, CBS Business, BNET and The Huffington Post. His podcast “The Cranky Middle Manager” has thousands of monthly subscribers.

Certification

This program has been approved for 1.0 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).