Workplace Incivility: How to Stop Rude, Petty, Disrespectful Behavior

Wednesday, January 23, 2019 at 1pm ET           Duration: 90 minutes

Workplace incivility seems like a small matter on the surface - bad manners, some squabbling, perhaps a lack of common courtesy. But the reality is that disrespectful behavior can measurably undermine your team’s ability to produce results. But where do you draw the line? When does occasional disagreement become an unhealthy culture? This program will show you the warning signs of an “incivility epidemic" and give you proven strategies for nipping it in the bud. (more details below)

* Approved for 1.5 recertification credit hour through HRCI & SHRM.


WHY ATTEND

Research shows that when people are rude to one another, they are much less likely to share information, contribute helpful suggestions or offer assistance. Additionally, workplaces with low courtesy standards suffer from lower morale and higher turnover.

Respectful treatment, on the other hand, creates the foundation for cooperation between individuals and collaboration among departments. It’s not just about getting along. It’s about getting things done.

If you think your team can use a civility health check, join us for this 90 minute webinar with workplace communication expert Dr. Marie McIntyre. You’ll learn to recognize the signs of an incivility epidemic at work and specific strategies for improving coworker relationships, turning around a team, or changing an entire organizational culture.

LEARNING OBJECTIVES

The program will cover:

  • Why common courtesy is not so common
  • Seven warning signs of an incivility problem
  • Childish adults: Pouters, screamers, & public attackers
  • Communication insults: Email bombers, cyber-junkies, & non-responders
  • How incivility hurts productivity and increases turnover
  • Why professional adults sometimes act like brats
  • Quick Quiz: Taking an honest look in the mirror
  • How silent bystanders and wimpy managers encourage offensive behavior
  • Dealing with drama: Gossips, snobs, & office divas
  • How coworkers can learn to have civil conversations about incivility
  • Legal hazards: frat boys, closet bigots, & sexual predators
  • The five-step formula for changing an organizational culture
  • Beyond civility: Twelve signs of a truly collaborative workplace

                  ABOUT THE SPEAKER

                  Marie G. McIntyre, PH.D., writes the weekly workplace advice column Your Office Coach, which appears in newspapers nationwide. Her practical, down-to-earth advice is based on years of experience as a manager, HR director, and consultant. Marie’s latest book, Secrets to Winning at Office Politics, has been described as “a survival manual for the corporate jungle.”

                  She is frequently quoted in national publications, including Fortune, the New York Times, the Wall Street Journal, & CNBC Online.

                  Certification

                  This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

                  What You Get With Each Option

                  Live Recording

                  Live Only

                  Participation in the live upcoming webinar

                  Recording

                  Recording Only

                  Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

                  Live and Recording

                  Live + Recording

                  Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

                  Event Package

                  Event Value Pack

                  Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

                  What You Get With Each Option close

                  Live Recording

                  Live Only

                  Participation in the live upcoming webinar

                  Recording

                  Recording Only

                  Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

                  Live and Recording

                  Live + Recording

                  Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

                  Event Package

                  Event Value Pack

                  Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

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